Shipping & Processing

Because our items are made to order, there may be a longer lead time prior to shipping (4-8 weeks, depending on the piece). To check the status of your order please email info@alinamorganjewelry.com. Please include your order number and we will get back to you with a status update within 24 hours, Monday - Friday. 

If your purchase is a gift and you will not receive it in time, please email info@alinamorganjewelry.com and we can send an email with a gift notification to the recipient, informing them that an AMJ Gift is on its way!

Once your piece is complete, we will email you with tracking information. All orders require a signature upon delivery and we do not ship to PO boxes. Any and all shipping charges due to bounced or undeliverable packages is the responsibility of the receiver of goods.

International Orders

Please note that the following terms and conditions apply to all international orders:

• Prices and shipping fees do not include import and customs duties, Value Added Taxes (“VAT”), tariffs, and other fees that may be levied by the destination country, all of which are the responsibility of the purchaser. Alina Morgan Jewelry is not responsible for brokerage fees, import and customs duties, Value Added Taxes (“VAT”), tariffs, and any other associated fees.
• The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.
• Alina Morgan Jewelry is not responsible for delayed delivery of packages due to customs issues when shipping internationally.
• All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination are the responsibility of the purchaser.